As most of people who work with SharePoint know SharePoint sites can be restored only if the same or a newer version is installed. It means that if you're using the latest version of SharePoint but your client uses an old one - you're in a trouble.
What Version of SharePoint are you Running? How about your client?
Here are links that describes what MOSS versions and what updates correspond to what versions.
How to find the level of SharePoint you are running?
How to find the level of SharePoint you are running
And, finally, here is link that shows how SQL or powershell queries may be used
SharePoint 2007 Versions
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